Leeds' Shipping Policy
All orders are shipped Monday - Friday 8am - 4pm.
We use the following carriers to deliver our orders:
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
Returns, Refunds and Exchanges
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.
1. Please email firstname.lastname@example.org to request a return. We will provide a return label via FedEx or USPS. Shipping cost will be deducted from the return. You can also choose to use your own shipping label.
2. Mail your returned item to:
Leeds Bikes - Mike
ATTN: Returns Department Tracking #
99 W. Center St
Logan, Utah 84321
3. Include in your package a descriptive letter stating the reason for your return and the original receipt. Returns without this letter may cause a delay in you receiving your refund. Please allow 4-5 business days for your refund to be processed.
Merchandise that has been used, altered, or used with non-Leeds products will be subject to a restocking fee.
All items are subject to a 15% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling paid on the order.
If your kit is in like new condition, you may exchange your kit item for a different product or wheel. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.